SUBJECT:
Title
Medical Examiner Software Update
Body
DESCRIPTION/BACKGROUND:
In 2021, there was a request for proposals (RFP) for new software for the Medical Examiner’s Office. VertiQ was chosen by the Selection Committee and contracted to provide case management software, while also allowing for the ability to invoice the outstanding accounts for cremation services.
Since the implementation of the software, there have been ongoing issues such as incorrect payment postings, inaccurate funeral addresses, system errors, and lost case files. MDI Log was discovered in use by other Medical Examiner offices successfully. Staff has been working with the Information Technology Department to review during their discovery phase the new software and its requirements to determine if it can be used in place of VertiQ.
Staff has also been working with the Procurement Services Department to obtain a solicitation waiver to piggyback on the District One Medical Examiner contract with MDI Log.
Once the two departments find that the new software is acceptable, they can move forward with processing the piggyback to work on implementation.
Staff is asking the Medical Examiner Advisory Committee to approve moving forward to obtain MDI Log as a vendor, as we have spent, to-date, $241,087 for VertiQ since 2022. There is currently $46,226 remaining for the current year’s purchase order anticipated to still be paid to close out this fiscal year. MDI Log is anticipated to cost around $25,000.
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